The customizable A.I. Kiosk Platform for courts, government, and business
Human-to-Computer-Interaction (HCI)
When it comes to communication, for thousands of years, humans have valued eye contact, body language, and non-verbal signals such as smiles and head tilts. These subtle cues are ingrained in our nature when we interact with one another. This is precisely what ARS Connects A.I. avatar kiosk platform offers: a real-time connection between the Court/Establishment and the individuals it serves. Gone are the days of simplistic touch-screen kiosks; the future has arrived with captivating kiosks that engage, converse, and provide friendly assistance. Having our interactive kiosks at the forefront of your business optimizes your customer service, making it more efficient than ever before!
Save Money and Serve Better
Our kiosks solve one of the biggest problems municipalities and businesses have, staffing. They either can’t find or afford this type of help; when they do, 30% to 50% quit. ARS Connect kiosks never call in sick, are always friendly, save your organization money, and provide fantastic service. Not only that, but the data they collect can help you deliver better service and experiences for those you serve.
Improve intelligence with real-time analytics and feedback
All kiosk user sessions are recorded in the dashboard.
Captures what the user “asked” avatar and answer given. Captures what the user “touched” on the screen. Capture user session length at the kiosk, how they navigated within the kiosk, etc.
Avatars and kiosks get smarter with use. For any questions that the avatar/kiosk does not know the answer to, the AI flags and rates the question to alert the admin to enter the correct answer into the kiosk’s knowledge base.
What one avatar learns and know, all avatar/kiosks will instantly know via the ARS Connect platform.
Equal Access To Justice
The avatar kiosks can communicate in English and Spanish, via avatar voice and text on the screen.
Up to 20+ languages can be added, e.g., Chinese, French, etc.
In conjunction with our dashboard, we have worked to incorporate the ability for the kiosk monitor to connect the user directly to an interpreter. This ensures equal access to all content available.