Citizens Need Answers, Whenever and Wherever
Whether at home, on their phone, or inside a courthouse, citizens need quick, reliable answers. Too often, getting that information means calling, waiting, or asking staff directly—creating delays for both users and court teams.
How SANDI Improves Your Organization's Website
Reduced calls and emails
Provide consistent, accurate answers
Expand access with multilingal support
Reduce live chat requests by 95%
Meet SANDI, The Web Agent
Give citizens clear, guided answers to common questions while keeping every interaction accurate, compliant, and within defined rules.
Reduce Repetitive Questions on Staff
Provide consistent, accurate answers to common court questions—so staff spend less time fielding calls and interruptions and more time on higher-value work.
Guide Users to the Right Next Steps
Help citizens find the correct forms, pages, and departments based on their situation—reducing confusion, missteps, and unnecessary back-and-forth.
Deliver Clear, Consistent Public Information
Share hours, locations, policies, and court details in a simple, accessible format—available anytime, with consistent and reliable responses.
Instant Access to Hearing Information
Allow users to quickly find hearing dates, times, and case details—reducing lines at the counter and minimizing routine schedule inquiries to staff.
Help Visitors Get Where They Need to Go
Guide users to the right courtroom, department, or service area—reducing confusion inside the building and limiting repeat directional questions to staff.
Direct Users to the Right Payment Options
Route users to payment windows, kiosks, or online options—helping complete transactions faster and reducing bottlenecks at service counters.
