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Courts Embrace Technology to Streamline Services in Kansas City, MO
The Challenge - Reduce Roadblocks and Increase Services
The Kansas City Municipal Court faced several operational hurdles that hindered efficiency and public accessibility. The existing online payment system was underutilized, with many citizens preferring to make payments at the courthouse after judgments were rendered. Navigation within the courthouse was often confusing for visitors, leading to delays and frustration. Additionally, electronic filing, while available, was limited in scope and accessibility.
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