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SANDI is more than a name for our do-it-all chatbot

Happy New Year from all of us at ARS. A new year brings new challenges and opportunities. For our clients, it may also bring a new budget that can be used in a variety of ways to streamline operations.

Chatbots have been around for a few years, but the artificial intelligence (AI) movement really took the public’s attention in 2023. First, it was with ChatGPT and the incredible rise of AI-related stocks. But ARS has been developing AI-related tools long before 2023. Now, they’re even more powerful and robust.

We have somewhat informally given our AI-powered chatbot the name, SANDI. For us, it’s more than a name. SANDI is a brand that represents the way we provide an added value tools for courts, healthcare and hospitality providers and clients in other industries.

Of course, SANDI can be named anything our clients want. It doesn’t matter what you call it – the powerful value this technology provides helps improve operational efficiency in a number of ways. Chatbots are conversational tools that perform routine tasks easily. Businesses like them because chatbots shorten the time needed for a task to be completed. It allows them to focus their attention on high-level, strategic, and engaging activities that require human capabilities that cannot be replicated by machines.

As you contemplate investments for your department or your business in 2024, think of what SANDI, ARS’ AI-chatbot, can do for you (shout out to UPS for letting us borrow their phrase). Simply put, here’s what SANDI, also known as your chatbot, can do:

  • Reduce staff workload

  • Improve customer service

  • Communicate in over 20 languages

  • Become smarter as it is used by more of your visitors or customers

  • Makes administrative duties simpler

Let’s highlight two additional benefits you might not have thought of. First, SANDI can reduce or eliminate the need for live chat requests. Second, it’s ALWAYS available for your stakeholders, website visitors or customers. Think of it this way – one of our clients has found that 30 percent of its business can be handled during off-hours by its SANDI chatbot.

So, let’s welcome 2024 with open arms together. Connect with our team of experienced professionals at ARS to learn more.


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