SANDI Is More Than a Name for Our Do-It-All Chatbot

Happy 4th of July week from all of us at Advanced Robot Solutions! With the short holiday week upon us, we thought this would be the perfect time to share a short read!

A.I. continues to revolutionize operations across the public sector. But, did you know ARS has been developing A.I.-powered solutions well before the mainstream adoption?

Artificial intelligence is no longer just a buzzword around the office. It has become an integral part of many organizations’ operations. While the A.I. revolution captured public attention back in 2023 with ChatGPT, we at ARS were already on board! Today, our chatbot, SANDI, is more sophisticated, reliable, and transformative than ever.

Beyond the Buzzword: Meet SANDI

SANDI, our A.I.-powered chatbot, represents much more than just a digital assistant. She embodies our commitment to delivering added-value tools that transform how courts and state and local government serve their communities and provide greater access to vital services.

Modern A.I. chatbots like SANDI have evolved far beyond simple scripted responses. They're sophisticated conversational partners that handle complex routine tasks with precision, freeing human staff to focus on high-level strategic work that requires genuine human insight and creativity.

As organizations continue to optimize their operations in 2025, consider what SANDI can accomplish for your team.

Core Capabilities:

• Dramatically reduces staff workload by automating routine inquiries.

• Enhances citizen satisfaction with instant, accurate responses.

• Communicates fluently in over 25 languages.

• Continuously improves through machine learning and user interactions.

• Simplifies complex administrative processes.

Advanced Benefits

Beyond the obvious efficiencies, SANDI offers two game-changing advantages. First, she reduces the need for traditional live chat support, improving response times while reorienting staff to higher-priority work. Second, SANDI provides 24/7 availability for your citizens – no holidays, no sick days, no downtime.

The Impact is Measurable

The 11^th Circuit Court in Miami-Dade County, FL, experienced a 95% reduction in family law live chats after deploying SANDI on their website. This allowed citizens to get accurate answers outside of normal operating hours and relieved the workload for staff.

As we celebrate this holiday weekend, remember that while we're enjoying fireworks and barbecues, SANDI is working around the clock to support constituents. That's the power of modern A.I.

Want to learn more about SANDI? Check out our case study here or connect with our public sector experts for a discovery session!