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Support Every Step of the In-Building Experience with Self-Service Software
From courthouse lobbies to municipal service counters, give visitors the tools to find what they need, move through the building efficiently, and complete common tasks—without relying on staff at every step.
Reduce lines, confusion, and workload with in-building access solutions.
Wayfinding- Direct Visitors to Their Destination Quickly
Direct users to the right courtroom, department, or service area—reducing confusion and minimizing repeat directional questions to staff.
Service & Information Access- Provide instant answers to common inquiries.
Deliver consistent, accurate information and guide users to the right service or next step—without relying on staff for every interaction.
Guided Form-Filing- Guide Users Through Forms Step-by-Step
Guide users through forms with step-by-step, questionnaire-style workflows—ensuring information is complete and accurate before submission.
Hearing & Case Lookup- Give citizens instant access to hearing and case info.
Allow users to quickly retrieve schedules, case details, and statuses—reducing routine inquiries and improving access to critical information.
Multilingual Assistance- Ensure Equal Access to Services with 26+ Languages
Provide multilingual support so more citizens can access services independently—helping reduce confusion and improve completion rates.
Payment Processing- Enable Fast, On-Site Transactions
Enable users to complete payments on-site or digitally—reducing lines at service counters and improving transaction flow.
SmartGuide™ & FormFlow™
A seamless workflow that helps petitioners securely and confidently navigate protective order filings - VOCA grant aligned and built to expand access, improve safety, and deliver measurable impact.
Deliver Better Service With The Right Touchpoints
Place guided self-service exactly where visitors need it—based on your facility layout, traffic flow, and service demands.
Built to Expand Access and Reduce Staff Workload
Give visitors clear, guided access to information and services—without relying on staff for every interaction. Support multilingual access, voice or text interactions, and seamless connections to your existing systems.
Powered by ARS Connect
Our platform enables dynamic, guided self-service experiences that can be tailored to your processes, services and information, without requiring major system overhauls.
Improving Court and Local Government Operations Nationwide
Deployed across courts and county governments, our solutions are helping modernize how citizens access services inside public buildings.
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